Warranty & Support

Your Investment is Protected.

Buying from unauthorized sellers on marketplaces often voids the manufacturer's warranty. When you buy from TriStar Security, you are fully protected.

100% Manufacturer Warranty Honored Because we are an Authorized Dealer, your purchase comes with the full backing of the factory:

• Uniview (UNV): Standard 3-Year Warranty.
• Vivotek: Standard 2-Year to 3-Year Warranty (depending on model).
• Exacq: Full Factory Warranty & Software Support.

Technical Support Need help setting up? We don't leave you in the dark.

• Basic Configuration Support: Free with every purchase.
• Firmware Updates: Access to the latest secure firmware directly from the manufacturer.

Don't risk your security with gray-market gear. Buy with confidence at TriStar.